Ask the manual

Ask anything about sending, receiving, riding, running a delivery company, administering IDM or integrating with the API. Every answer links to the pages it came from. For the system's live health see System status; to check a delivery, use Track a delivery.

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How it works: your question is matched against the manual and, where this manual has an AI assistant configured, written up from the best passages. Phone numbers, emails, links and codes are removed before anything leaves the manual's own service. See Using Ask the manual.