Performance

Choose a Range (7, 30 or 90 days). Each figure is measured from your company's own finished jobs:

Measure	What it tells you
Acceptance rate	Share of offers your riders accepted
Avg time to pickup	From assignment to pickup
Avg delivery duration	From pickup to delivery
ETA accuracy	How often deliveries arrived inside the window customers were shown
Relay rate	Share of deliveries handed between riders
Failure rate / Cancellation rate	Share of jobs that failed or were cancelled

Nothing to measure appears when the range has no finished jobs. A daily chart shows jobs created and delivered.